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Arbitrator, Mediator, or Conciliator

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JOB OUTLOOK

Stable

What They Do

Arbitrators, Mediators, and Conciliators Career Video

Insider Info

Mediators help people resolve their disputes without the expense and emotional turmoil of going to court.

Mediation is an informal process where two parties communicate with each other with the help of an independent mediator. It focuses on solving problems, not uncovering truths or imposing legal rules. Because mediators have no authority to impose a solution, nothing can be decided unless both parties agree to it.

Mediators may work as lawyers, or they may be employees in an organization. Members of the clergy may work as mediators as well. They handle:

  • Business disputes, such as contractual issues
  • Employer-employee disputes
  • Family disputes and divorce
  • Health-care issues and malpractice claims
  • Neighborhood disputes, such as noise issues
  • Probate disputes and guardianships
  • Racial issues, such as discrimination

Mediators must be able to keep information confidential. They must be willing to listen to the difficulties of others with patience and understanding. At times, they may feel as if they're in the middle of conflicts, which can be stressful.

Because clients may need to meet after normal business hours, mediators often work nights or weekends.

Just the Facts

Want a quick overview of what this career is about?Check out Just the Facts for simple lists of characteristics.

At a Glance

Help resolve conflict

  • High court costs are driving people in the direction of mediators
  • You have to be able to keep information confidential
  • University coupled with conflict resolution training is your best bet

Contact

  • Email Support

  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

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