Technology is always improving. Computers don't crash like they used to,
and people are more adept at using them than they once were. Consequently,
computer repair students need to broaden their skill set to get better jobs. A
good computer repair program can help them prepare for the challenge.
"Students really need to know PC maintenance as a platform, but they should
pair it with other skills," says Janet MacDuff. She is the academic director
of a business college. She says that those who only have repair skills will
find themselves at the lower end of the pay scale.
That's because today's technical support specialists are expected to be
multi-tasking problem-solvers. They might be asked to fix hardware, such as
monitors, keyboards, printers and mice. They could also install, change and
maintain computer hardware and software. They may be asked to train users
on how to use computer hardware and software. Some might analyze the computer
system and suggest ways for it to be more useful.
Because the skill set is so broad, there are many educational paths
to follow.
Most computer repair programs are at the two-year college level. Few programs
offer only computer repair -- it's usually coupled with another skill, since
schools recognize the changing needs of employers.
People with bachelor's degrees in computer engineering may also go into
computer repair.
Employers look for applicants who have a mix of certifications from
vendors and manufacturers, a college education, and some hands-on experience.
Some jobs will require four-year bachelor's degrees, but many hire grads from
shorter college programs.
When deciding on a college, ask if they offer preparation for certification.
You may also want to sit in on a class for a day to see if you like it.
"Some people think that because they can put a computer together and take
it apart, that they will like the program. But there is a lot of theory and
a lot of hard work and study necessary in this program," warns MacDuff.
Wesley Shelton agrees that students will work hard during the program.
He instructs network technology students at Beaufort County Community College
in North Carolina.
"I teach classes that run till 9 p.m., and many nights I find students
sitting in rooms trying to solve problems or doing work here because the application
needed to do the work is only available to them here at the school," says
Shelton.
Shelton advises that high school students take, "more math, English, science
and any high school-offered computer classes."
MacDuff recommends visiting colleges before your last year of high school.
Ask what courses are offered. Then you can register for similar courses in
your final year of high school to get a base of knowledge.
"You can learn faster and advance more quickly if you have some background
going in," she says.
Look for summer jobs or volunteer opportunities at community access centers
or with IT instructors at your school.
Some high schools offer co-op programs that could place you with an IT
company. Some programs make applications available via the Internet.
You will need a fast connection and a good computer for the programs
to work correctly.
Textbooks, software and computer accessories will be additional costs.
Certifications can be costly, too.
Links
Occupational Outlook Handbook
For more information related to Computer Repair Programs, see:
Computer Support Specialists and Systems Administrators
Technibble
A resource for computer repair technicians
Kids and Computers
Online computer lessons for kids