Real-Life Communication -- Solution
Here's what your memo could say:
Nancy,
We
have a great opportunity to take many of our residents to the premiere of
a play this weekend. The manager of the Green Hamlet Theater has offered us
40 free tickets.
The cost of renting a bus will come to $200. I've
already spent my $400 budget this month. I'd like to spend $100 less
each of the next two months to compensate.
I'm sure you'll
agree we shouldn't miss this unique opportunity. We both know how much
many of our residents love plays. As soon as you give me the go-ahead, I'll
arrange everything.
Regards,
Jody
Recreation
therapists use communication skills every day. They need to coordinate activities
with different departments to avoid scheduling conflicts.
"You work
with every different department, so you really have to be able to communicate
well, verbally and written, with everybody," says recreation therapist Randy
Bourassa.
Bourassa creates calendars to inform residents of upcoming
activities. He communicates a lot with residents of the nursing home to learn
their wants and needs.
"You've got to communicate what you're
doing to your clients, or your residents," he says. "They're not always
able to communicate clearly with you, so listening skills are really important."