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Real-Life Decision Making -- Solution

You fire the boss's son.

This is the real-life decision made by office manager Lorna Zahn.

"When my boss asked me to hire his son, I was just glad not to have to go through the rigmarole of hiring someone. He'd left me with the impression this kid was responsible and a hard worker, but he was the total opposite.

"My job is to have the office run smoothly. This guy was causing a great deal of stress among our employees. To be honest, I was all up in knots about it, but I knew it had to be dealt with. I'd already put it off too long."

So Zahn made an appointment to meet with her boss. She explained the situation as diplomatically as possible.

"He asked me, 'If he weren't my son, would you fire him?' and I said, 'Yes.' He thanked me for being honest. I think he already knew anyway. Then he apologized for putting me in this position in the first place." In the end, Zahn didn't have to fire the boss's son. The boss did that himself.

A major weight had been lifted off her shoulders. It was one of the most awkward positions Zahn had been in, but her boss had faith in her judgment. Son or no son, this was business.

Then Zahn took the usual channels to hire a new mail clerk. In the end she hired a young woman who'd just graduated high school, but who was conscientious and willing to learn. That was two years ago. That mail clerk is now the front receptionist and Zahn expects to be promoting her to an accounting clerk position in the near future.


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