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Real-Life Communication -- Solution

Trying to fill job orders while dealing with a shortage of qualified candidates is a familiar dilemma for most technical recruiters. And clients usually aren't too sympathetic.

"Everybody wants somebody now," says Steers. "The client needs this person on Monday and they think their request is the most important." It's the job of the company's recruiting team to sit down and prioritize these requests.

She points out that in a situation like this, there is only so much you can do. "At some point, you have to accept that you aren't going to be able to find someone. We are not God. I cannot invent someone who isn't there."

Of course, she would not be so blunt when the time came to explain the situation to the accounting manager. She explains that learning to handle people tactfully is an important part of her job, and that includes the ability to say no.

You break the bad news to the accounting manager, trying to put the situation in as positive a light as possible:

"I've done everything I can to find someone, and there is no one available at this time. It is increasingly difficult to find high-skilled labor due the incredible demand for their services. I cannot emphasize enough how important your concerns are to me. I am committed to continue looking until I find someone qualified to fill this position. "

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