Real-Life Communication
A tour company has contracted with you to conduct a guided tour through
your city. At the end of the day, you are expected to turn in a short report
outlining what went on during the day. They want you to give them the key
points, but they are not interested in hearing irrelevant stories.
Today,
you pick up your group of 35 tourists, right on schedule. You take them on
a tour around the downtown area of your city and explain to them what you
are seeing. Some of them ask questions. One group member used to live here
long ago, and she says things have changed a lot.
After a couple of
hours, the group says they want to stop for coffee and snacks somewhere. You
tell them you have a lunch stop planned in half an hour and ask them if they
want to wait for that. They discuss it among themselves and then say they
will wait.
Thirty minutes later, you stop at the restaurant and tell
your group that they have an hour for lunch. While they are eating, you notice
that the bus has a tire that seems to be getting too flat. You take it to
a garage and have the mechanic check it for a leak. It turns out they have
to put a patch on the tire.
This gets you back to the restaurant 10
minutes late. You explain to the group what happened, and off you go again.
During
the afternoon, you take the group for a tour around your city's biggest park.
The group members like the park a lot. They ask you if they can get out and
walk through the flower gardens. You tell them if they do that, you will not
have time to visit the museum that is scheduled for later. The group talks
about this, and tells you that they would rather stay in the park and forget
about the museum.
You say OK. A couple of hours later, you round them
up and return them to the tour operator right on time. The group members thank
you and say that you have given them a good day. You collect $25 in tips.
Write
your report.