Real-Life Decision Making
When things are busy, they're really busy! You've got three separate
orders going out this afternoon. The cooks have prepared the food and the
platters are sitting in the walk-in cooler.
You have to rush, but the chef hasn't labeled the platters very well.
You'll have to do your best to sort them out when you get there.
You and two other workers leave with five platters each, each of you heading
in a different direction. When you arrive at the event for which you are catering,
you realize that:
- You don't have the salad dressing.
- Instead of bringing a platter of cookies, you've accidentally brough
an extra platter of bread.
This means someone else has the cookies on the other side of town and someone
is missing a platter of bread.
The group you are catering for is nice enough, but they are celebrating
a solemn occasion -- a wake for a recently departed relative. You hate to
disturb them with more bad news. Besides, reputation is everything. You'd
hate to have these people think you're incompetent just because there
was a little confusion in the walk-in.
The restaurant is 15 minutes away -- half an hour, round trip -- so it's
going to take a while to get more cookies. There's a corner store nearby.
That'll do for the dressing, but it won't get you quality desserts
and that's what your client has paid for. A supermarket is a five-minute
drive down the road.
You've dropped the food off and no one seems to have noticed the missing
cookies. In fact, the bread's even doing well. You could just say goodbye
and leave; they may never notice. What do you do?