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Commercial Account Manager

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Getting a loan from a bank for your business can be a complicated process.

"We look at a lot of things before we finalize a loan," said Doug Wakefield, a commercial account manager. "We calculate the client's ability to pay, we look at economic trends and how they will impact on the business and we look at what the client has to offer as collateral against the loan."

Usually, after all this examination, the business has no problem paying back the loan. But there are situations where the account manager has to "call in" the loan because the client is not making their monthly payments.

"This means we give them so many days to come up with the money to pay us the whole amount that's owed."

If the client still can't pay off the loan, their collateral may have to be sold to settle the debt.

"It's not a pleasant thing to do, but it's part of the job."

Throughout this process, the client has to be kept informed of what's happening. It can be a confusing time. Here's an example:

As the commercial account manager of a credit union you have had to "call in" a business loan to a local entrepreneur. This means you're asking for immediate repayment of the remaining principal and interest on the loan. When the client received the loan, he agreed to have his antique car listed as security for the loan. This means that since he's now unable to repay the loan, the bank can sell the antique car and use the money to pay off what's owing on the loan.

The bank pays an auctioneer $1,000 to dispose of the car and it is sold for $35,000. The amount left to be paid on the loan is exactly $29,784. The entrepreneur expects to get $5,216 from the sale of the car, but he'll be disappointed.

Read the following clauses from his loan agreement and calculate how much he'll get.

If the Borrower(s) fail to make any loan payment (principal or interest) or any other payment hereunder to the Credit Union when due, then the Credit Union may, after complying with the provisions of the Consumer Credit Transactions Act require immediate payment of the entire outstanding balance of the loan.

The Borrower(s) agree to pay all expenses, including legal expenses, incurred by the Credit Union in taking the security of the loan, in collecting the loan or in enforcing and realizing upon the security of the loan.

The Borrower(s) agree to forthwith pay to the Credit Union a charge of $17.00 for each check or bill of exchange used to make a payment on the loan which is dishonored. If no charge is stated, the charge shall be the Credit Unions' normal charge in effect therefore.

Unless otherwise agreed in writing between the Credit Union and the Borrower(s), when not in default the Borrower(s) may repay all or part of the loan without notice or bonus.

Figure out how much money the entrepreneur will get from the sale of his car and write him a letter explaining the process you used.

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.