Real-Life Decision Making -- Solution
You explain your situation to the marketing executive.
You decide to risk upsetting your customer by explaining that the website
is nearly finished and putting his new ideas on the website will mean work
beyond your contract.
This is the real-life decision made by Matthew Cramer, a multimedia developer,
in situations like this.
Sometimes the contract you have with a client is based on an hourly rate.
In that case, Cramer would simply charge the client the normal hourly rate
for the extra work. But it's different when the contract is project-based.
"If it's project-based, and you've met your requirements, I think you need
to go back and discuss it with them, and say, 'OK, this is what we discussed
to be charged for this project. Other than that, we can certainly do the next
things, the upgrades you want to do, but it's going to be X amount of dollars,'"
says Cramer.