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Employee Benefits Coordinator

Real-Life Activities

Real-Life Decision Making -- Solution

You reduce Ruth's hours so that Joe can continue to earn a decent living.

After all, she is young, new to the company and single. She doesn't have the same living expenses as Joe.

Ruth is heartbroken to hear that her full-time job is being reduced to part time, but Joe is happy.

In a few weeks, you find a note from Ruth's lawyer on your desk. She believes she was mistreated and is planning to look into the issue. Meanwhile, Joe is having difficulty adapting to office work, and his co-workers are complaining about all the mistakes he is making.

It's essential for benefits coordinators to follow policies that are consistent and fair, says benefits manager Paul Nerland.

"You want to be careful that that's in the best interests of the company, because that to me is your role," says Nerland. "We do care about Joe... but at the end of the day your responsibility... is to the company and to the best of all employees, not just one."


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  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.