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Hotel/Motel Manager

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AVG. SALARY

$57,810

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Stable

Real-Life Activities

Real-Life Decision Making -- Solution

You decide to turn down the demand for a refund.

You explain to the customer that the breakfast is a gift, so you can't give him a refund simply because it didn't arrive when he wanted it to.

He yells at you while other customers move through the lobby, looking uncomfortable. On his way out, he tells you he will not be staying at this hotel again.

The scene was awkward for you and the other hotel customers, and you wonder if they, too, will not be returning to the hotel.


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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.