Real-Life Communication -- Solution
Here is what you say to the residents:
"We are
taking every precaution to make sure that your home is undamaged. Do you see
the large metal containers placed in what used to be the hospital parking
lot? Our crew put them there. Those containers are meant to absorb the shock
of the blast. That will help prevent any broken windows.
"The containers
also act as a dust barrier. To give you more protection against the dust over
the next few days, our team is going to cover all of your houses with a thick
plastic. This will help keep the dust off them.
"I'm going to be honest
with you. I can't promise that there will be absolutely no damage. That is
why you need to leave your homes the morning of the blast. But we are taking
every possible precaution.
"Our safety record is excellent. We've never
had a worker injured during a blast.
"We know that your homes are important
to you. Our team is going to do everything we can to make sure that they look
exactly the same after the blast as they do now."
Jim
Redyke is a demolition expert. He speaks to entire towns about why, when
and where he's going to start taking down a building.
Normally, you
come in and have a big town meeting. And you gather the police,...the building
inspector, the city utilities and all of the folks that have anything to do
with anything."
At this point, Redyke communicates his ideas and plans
to the group. The end goal is to figure out how to get the project done in
a way that is satisfactory to everyone involved. Now that takes some careful
communication!