Real-Life Communication -- Solution
"Communication is huge," says physical therapist Kirsty Exner.
Physical therapy involves discussions with patients, families, other
staff, referring doctors and insurance representatives. And communication
doesn't only mean talking and writing.
"You need to be an attentive
listener," says Exner...."
With that in mind, here's
a sample letter:
To whom it may concern:
Tina Jerr
suffers from a disease called carpal tunnel syndrome. It is caused by inflammation
of the tendons located at the median nerve of the wrist. Repetitive motions,
such as keyboarding, can further aggravate this condition, and may even be
the cause of the disease.
Symptoms can include numbness or tingling
in the fingers and hands, swelling and pain that can become quite severe if
gone untreated, as well as atrophy of the hand muscles. Carpal tunnel syndrome
can become very serious if not addressed right away. Treatment varies for
each patient.
From evidence discovered so far, I believe it to be
in Tina's best interest to restrict her hand activity until we see substantial
results from massage and heat therapy. Therapy is slated to begin Monday,
May 25. I will be in contact again when Tina has finished therapy and can
return to her regular activities.
If you have any questions, please
do not hesitate to call my office at 555-555-1199.
Regards,
Harold
Hands