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Host/Hostess

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AVG. SALARY

$23,350

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EDUCATION

No standard requirement

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JOB OUTLOOK

Increasing

Real-Life Activities

Real-Life Communication

Maitre d's don't just need communication skills. They need the type of people skills that allow them to listen well and speak and write clearly. They have to be tactful yet direct, honest, caring and understanding.

You are a maitre d' who must inform one of your waiters that he is being fired. Although he is a hard worker and a nice guy, he is simply not cut out to be a waiter. He forgets orders and delivers meals to the wrong customers.

He is also clumsy. In just two weeks on the job, he's dumped a pitcher of water on a fellow waiter, spilled Merlot on a customer and dumped a plate of pate onto the floor.

What will you say when you greet him as he arrives for his shift? You've already decided to pay him for tonight in advance, including an estimated share of the tips. His name, by the way, is Ray.

Contact

  • Email Support

  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.