Real-Life Decision Making
You have just walked into the office, hung up your coat and taken the lid
off your coffee. You cozy up in the chair in front of your computer. After
all, as the person responsible for content for a website, the online producer,
you spend a lot of time in your chair, staring at the screen.
Your personal phone line rings. Since the receptionist hasn't made
it in yet, you set down your coffee and pick up the receiver.
"Is this the editor of Spic 'N' Span magazine?" asks the man
on the other end.
"Yes," you answer. One of your jobs as an online producer is being editor-in-chief,
too. Not only are you responsible for developing the look of the website,
but you also manage the online version of the magazine and keep the articles
fresh and compelling. Calls like this are pretty ordinary, although e-mail
is normally how you get feedback.
"You usually have such an informative magazine. But I am appalled...I logged
on this morning and saw what you wrote," the reader pauses.
"I'll have you know that what you wrote about getting red wine stains
out of blue jeans is plain wrong. Where did you get such bogus information?"
Then he says, "You must pull that from your site right now. It's definitely
wrong."
What do you do?