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Real-Life Communication -- Solution

As someone in charge of online content, you have to be prepared to take on any job when someone calls in sick. Your editor, who is a pro at writing headlines, may not always be there, so you must be able to fill in when she can't.

Marva Marrow says that English skills are extremely important. "I can't stress that strongly enough. If you have misspellings or bad syntax, you'll have a handicap," she says.

In addition to getting the content online, which requires good English, Marrow and Amy Strycula say communication is essential. They receive at least 300 e-mails a day. Also, since the web is an entrepreneurial place, as owner of a start-up, you may need to write a business plan and other documents to get your site off the ground.

Here's what you could write:

New Care Facility Brings Seniors Back Home

From the street, the Victorian mansion on the bayou looks like a bed and breakfast. Its turrets rise over the 600-year-old oaks. The white rocking chairs on the sun porch, wind chimes, and hand-carved pumpkins (in celebration of the upcoming holiday) do nothing to convince you otherwise.

Opening the front door, the melody of a classic piano greets you. You walk into a cozy parlor and the concierge bids a warm hello. Is that apple pie baking in the oven? Red's ears perk up but the dog remains curled and slumbering.

You wonder where you should check in. But this is not a place for a casual overnighter. The people that come to Sunshine Farm, a medical care facility for the elderly, are in for a longer haul. In less modern times, this is what was referred to as an "old folks' home." Today it is simply called assisted living. Red, the house dog, is living proof of what Sunshine Farm is trying to recreate for seniors -- the warmth of a home.

Sunshine is a Life Giver

Joe Greene is executive director of the local center, which opened two weeks ago. He explains how one doctor reacted negatively to Sunshine's ways of caring. The bone the doctor had was with Red. The critic asked, "What if people are allergic? What if someone trips over the dog?"

Greene answered, "You could lock people in a room so they wouldn't be exposed to allergens or so they wouldn't be at risk of tripping, but what would be their quality of life? If you have no risk in your life, you have no life."

While other assisted living centers may concern themselves dutifully with care of the body, many ignore care of the mind, he says.

Forming Long-Lasting Ties

Assisted living centers cater to seniors who need help with daily tasks, such as cooking meals, taking medications or doing laundry, but do not need round-the-clock medical care.

But Sunshine is unlike other facilities, says Greene. Besides its homey atmosphere, there is its universal caregiver concept: One person takes care of a resident's needs, from dressing and bathing to serving them food, says Greene. "We want this one person to know you better. We want Sunshine to be a caregiver atmosphere, like when a daughter takes care of her mother in the home."

What's to Like About Sunshine?

Tina Jones recently moved one of her elderly clients into Sunshine Farms. Jones is an attorney for Taking Care of Ma and Pa, Inc. The firm handles end-of-life decisions for the elderly when there is no family, or the family is too old, too far away or financially abusive to the person.

As part of her job, Jones has toured many facilities. She says she was very impressed by Sunshine. "It allows the residents the greatest amount of freedom and independence." She also says she liked the attitude of the staff.


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