Real-Life Decision Making -- Solution
You pull the article -- it's best to err on the side of caution.
Marva Marrow is the editor-in-chief and online producer of a site dedicated
to pets. She did not pull the article immediately. She did her research first.
The one time Marrow pulled an article off her website immediately, it was
because the writer that was attributed to the article was not the person who
had written it. But in general, articles aren't pulled recklessly.
There is a set of checks and balances in place before anything appears
online to avoid mistakes. The person pointing out a wrong bit of information
might also be wrong. The nice thing about the web is that if something is
not right, though, it can be taken off.
Amy Strycula does not deal with web news or magazine articles. Since she
runs a shopping portal site, though, she deals with the owners of shopping
websites, who can become annoyed when their shop doesn't make the cut. That
is an editorial choice, not an inaccuracy, however.
"The whole philosophy of our site is to showcase only the
finest in Internet shopping, so I have to stick to my guns. It is very difficult
to respond to these individuals because they have invested mentally in their
site, so I have to explain to them, with tact, why they have not been chosen,"
says Strycula.
The key, say Internet professionals in charge of content, is to be diplomatic.