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University Registrar

Real-Life Activities

Real-Life Communication -- Solution

Here's what you have:

Step One -- Name of person? Rob Ling
Step Two -- Student number? 74795-01
Step Three -- Birth date? July 10, 1996
Step Four -- When attended Zeke? January 2015 to May 2019
Step Five -- Mailing address? Don't know
Step Six -- Phone number? (555) 555-5555

Oops! You forgot something, didn't you? His mailing address. That might come in kind of handy when you're ready to mail out his transcript. At least you took down his phone number. Call him back and get his address.

"Public relations and communication skills are the backbone of effectiveness and confidence in our dealings with the public," says university registrar Larry Murdock. "Failure to communicate professionally can adversely affect the institution and can even jeopardize the financial solvency of the school as a whole."


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