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Bill and Account Collector

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JOB OUTLOOK

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Real-Life Math

Numbers are at the heart of the work as a collection clerk. You need people skills, but according to collector Kecia Kesler, "the ability to interpret numbers, percentages and graphs" is also important.

"Math is used when you figure out interest and if you are paid by commission, what the rate will be, and whether it is added to the debt or taken from the debt," says collector Michelle Dunn.

You just got off the phone with a woman who owes $700 to her former dentist. She's agreed to pay $15 per month until the debt is paid. Interest on the debt is calculated at a rate of 12.75 percent per year.

How long will it take her to pay it off? And how much will she pay in total?

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  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.