Expand mobile version menu
  Skip to main content

Customer Service Representative

salary graphic

AVG. SALARY

$36,370

education graphic

EDUCATION

High school (GED) +

job outlook graphic

JOB OUTLOOK

Stable

Money & Outlook

:

Go

Oklahoma Earnings

Average Annual Wage

$36,370

Entry Annual Wage

$23,330

Experienced Annual Wage

$49,660

Average Hourly Wage

$17.49

Entry Hourly Wage

$11.22

Experienced Hourly Wage

$23.87

Median Hourly Wage

$16.57

Oklahoma Regional Earnings

Oklahoma Metropolitan Areas Wages

Region Average Entry Level Experienced
Enid MSA $34,040 or $16.36/hr $19,830 or $9.54/hr $49,130 or $23.62/hr
Fort Smith AR-OK MSA $35,060 or $16.86/hr $24,540 or $11.80/hr $48,000 or $23.08/hr
Lawton MSA $32,040 or $15.40/hr $23,850 or $11.47/hr $43,070 or $20.71/hr
Oklahoma City MSA $37,660 or $18.11/hr $23,530 or $11.31/hr $50,680 or $24.36/hr
Tulsa MSA $37,800 or $18.17/hr $25,470 or $12.25/hr $49,810 or $23.95/hr

Oklahoma Geographical Areas Wages

Region Average Entry Level Experienced
Northeast Oklahoma nonmetropolitan area $33,370 or $16.04/hr $21,140 or $10.16/hr $46,790 or $22.50/hr
Northwest Oklahoma nonmetropolitan area $33,190 or $15.96/hr $21,640 or $10.40/hr $47,310 or $22.74/hr
Southwest Oklahoma nonmetropolitan area $34,640 or $16.65/hr $21,800 or $10.48/hr $49,990 or $24.03/hr
Southeast Oklahoma nonmetropolitan area $32,350 or $15.55/hr $21,620 or $10.39/hr $47,800 or $22.98/hr

Oklahoma's Employment and Outlook (State-wide)

Outlook Stable
Growth rate is estimated to be 14%
Job Openings 4,730 estimated annual job openings
Employment 31,980 were employed in this occupation

Oklahoma's Regional Employment and Outlook

Regions with stable outlook (0 to 20% growth rate expected)

Region Employment Projected Growth Rate Annual Openings (growth) Annual Openings (replacement) Annual Openings
Northeast 1,720 5% 9 N/A 231
Northwest 1,600 1% 1 N/A 203
Southeast 1,680 2% 4 N/A 216
Southwest 510 6% 3 N/A 69
Tulsa MSA 9,900 5% 44 N/A 1,317
Lawton MSA 570 9% 5 N/A 79
Oklahoma City MSA 13,250 4% 58 N/A 1,760
Enid 270 4% 1 N/A 36

National Earnings

Average Annual Wage

$41,190

Average Hourly Wage

$19.80

Average Annual Range

$27,990 to $59,630

Note: variations in salaries reflect differences in size of firm, location, level of education and professional credentials.

Where do these numbers come from?


National Employment and Outlook

Outlook decreasing
  The employment change from 2021 to 2031 is estimated to be -4%.
(The National average for all occupations is +5%)
Job Openings large number
  A total of 38940 average annual openings are expected for this occupation between 2021 and 2031.
(The National Average for all occupations is 1,757 openings)
Employment very large occupation
  This was a very large occupation in the United States, employing 2,898,900 workers in 2021.
(The National average for all occupations is 142,207 workers)
Growth Declining growth
  There is expected to be less demand for customer service representatives, especially in retail trade, as their tasks continue to be automated. Self-service systems, social media, and mobile applications enable customers to do simple tasks without interacting with a representative. 
Industries Large concentrations of this occupation are found in these industries
  • Finance and insurance (NAICS520000) (19.3%)
  • Retail trade (NAICS44-450) (17.6%)
  • Administrative and support and waste management and remediation services (NAICS560000) (17.6%)
  • Administrative and support services (NAICS561000) (17.4%)
  • Insurance carriers and related activities (NAICS524000) (11.3%)
  • Business support services (NAICS561400) (9.9%)
  • Credit intermediation and related activities (NAICS522000) (6.8%)
  • Wholesale trade (NAICS420000) (6.3%)

Contact

  • Email Support

  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

Support


Powered by XAP

OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.