Real-Life Decision Making -- Solution
You try to fix it as best you can.
You take pity on the man. You could do some work on the bike and get it into some state of working order. It may never be as good as new, but ultimately it's up to the customer if he actually wants to try and ride such an old and rusty bike.
After you spend some time fixing and patching up the bike, the man comes in to pick it up. He is overjoyed that the bike has been somewhat repaired.
In a few weeks, he comes back to your shop. "I should sue you for what you've done!" he splutters. Apparently, he just finished his Christmas shopping and was heading home with his packages. As he tried to ride up over a curb, the entire frame of the bike snapped in two, and many of his gifts were broken.
"How could you send me out on a bike like that?"
You sigh. "As a mechanic, you are somewhat responsible for sending out a bike from your shop that isn't safe," says Kobylianski.