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Real-Life Communication

You are a bailiff for a repossession agency. The case that you working on requires you to find Kenny Hong, who is notorious for late payments.

The dealership has hired you to find Hong because he is late on lease payments for his new Max Power signature series truck. The dealership wants you to repossess his vehicle.

You go to Hong's home to inform him of your intentions, but he isn't there. You check the front door and back door, but nobody seems to be home. You can see that mail and newspapers are gathering in front of his door. The house seems to be deserted.

You decide to slip a note under Hong's door informing him that you are a bailiff and that you have to repossess his truck due to his late payments.

According to Jim Voice, president of a credit service, "My bailiffs need to communicate with the debtors [people who owe the money] to convince them to pay or surrender their goods."

In the letter, you must be firm but non-threatening. You must inform him that you are from a legitimate repossession agency and that you are here to seize his vehicle due to non-payment of the balance that he owes for the vehicle.

You should also inform him that if he has any concerns, complaints, or questions, he should take it up with the dealership where he leased his truck.

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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.