Baggage Porter/Bellhop  What They Do

Just the Facts


Handles baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

This career is part of the Hospitality and Tourism cluster Lodging pathway.


A person in this career:

  • Receives and marks baggage by completing and attaching claim checks.
  • Greets incoming guests and escorts them to their rooms.
  • Transports guests about premises and local areas, or arranges for transportation.
  • Maintains clean lobbies or entrance areas for travelers or guests.
  • Transfers luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Supplies guests or travelers with directions, travel information, and other information, such as available services and points of interest.
  • Explains the operation of room features, such as locks, ventilation systems, and televisions.
  • Assists physically challenged travelers and other guests with special needs.
  • Delivers messages and room service orders, and runs errands for guests.
  • Picks up and returns items for laundry and valet service.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 20 lbs., sometimes up to 50 lbs. You might do a lot of lifting, carrying, pushing or pulling.
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Work in this occupation requires being inside most of the time
  • Work in this occupation requires being outside most of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Bending, stretching, twisting, or reaching
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person
  • Exerting oneself physically over long periods of time without getting out of breath
  • Lifting, pushing, pulling, or carrying objects
  • Using abdominal and lower back muscles repeatedly or over time without tiring

Work Hours and Travel

  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Bell Captain -- Supervises bellhops engaged in duties such as paging, carrying and storing luggage, running errands, and giving information.
  • Bell Person --
  • Bellhop --
  • Bellman -- Assists hotel guests with their luggage and shows guests to their room.
  • Bellperson --
  • Doorman --
  • Ground Support Agent --
  • Sky Cap --
  • Skycap --
  • Valet -- Drives, parks and retrieves guest and visitor vehicles as they arrive and depart from the hotel.