Transportation Attendant  What They Do

Just the Facts


Provides services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

This career is part of the Transportation, Distribution and Logistics cluster Transportation Operations pathway.


A person in this career:

  • Secures passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provides boarding assistance to elderly, sick, or injured people.
  • Responds to passengers' questions, requests, or complaints.
  • Determines or facilitates seating arrangements.
  • Provides customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Performs equipment safety checks prior to departure.
  • Issues and collects passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Greets passengers boarding transportation equipment and announces routes and stops.
  • Counts and verifies tickets and seat reservations and records numbers of passengers boarding and disembarking.
  • Explains and demonstrates safety procedures and safety equipment use.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Conditions are very hot (above 90 F) or very cold (under 32 F)
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation requires being outside most of the time
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves sitting more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Irregular hours
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Bus Aide --
  • Bus Assistant --
  • Bus Attendant --
  • Bus Monitor --
  • Conductor -- Conductors direct bands and orchestras and choirs in performing instrumental and vocal compositions.
  • Deckhand -- Performs a combination of duties aboard watercraft, such as dredges, ferryboats, scows, and river boats.
  • Fare Enforcement Officer --
  • School Bus Aide --
  • School Bus Monitor --
  • Transportation Aide --