Postal Service Clerk  What They Do

Just the Facts

Postal Service Clerks Career Video

Performs any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

This career is part of the Business Management and Administration cluster Administrative Services pathway.

A person in this career:

  • Keeps money drawers in order, and records and balances daily transactions.
  • Weighs letters and parcels, computes mailing costs based on type, weight, and destination, and affixes correct postage.
  • Obtains signatures from recipients of registered or special delivery mail.
  • Registers, certifies, and insures letters and parcels.
  • Sells and collects payment for products such as stamps, prepaid mail envelopes, and money orders.
  • Checks mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Answers questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Completes forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Provides assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  • Sorts incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation involves bending or twisting your body more than one-third of the time
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Exposed to hazardous situations involving possible injury such as cuts, bites, stings, and minor burns more than once a month
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person
  • Using abdominal and lower back muscles repeatedly or over time without tiring

Work Hours and Travel

  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Bulk Mail Technician --
  • Clerk --
  • Distribution Clerk --
  • Part Time Flexible Clerk (PTF Clerk) --
  • Postal Clerk --
  • Sales & Service Associate (SSA) --
  • Sales and Distribution Clerk --
  • Sales and Service Associate (SSA) --
  • Window Clerk --
  • Window/Distribution Clerk --