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Credit Counselor

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AVG. SALARY

$51,020

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EDUCATION

Bachelor's degree

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JOB OUTLOOK

Stable

What They Do

Credit Counselors Career Video

About This Career

Advises and educates individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.

This career is part of the Human Services cluster Consumer Services pathway.

A person in this career:

  • Calculates clients' available monthly income to meet debt obligations.
  • Explains services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
  • Creates debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Assesses clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Prioritizes client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
  • Recommends strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
  • Explains general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
  • Interviews clients by telephone or in person to gather financial information.
  • Estimates time for debt repayment, given amount of debt, interest rates, and available funds.
  • Prepares written documents to establish contracts with or communicate financial recommendations to clients.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Certified Consumer Credit and Housing Counselor
  • Certified Credit Counselor
  • Financial Health Counselor
  • Accredited Financial Counselor
  • Personal Finance Counselor
  • Certified Credit Consultant
  • Housing Counselor
  • Certified Credit and Housing Counselor

Contact

  • Email Support

  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

Support


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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.