Non-technical Sales Representative  What They Do

Just the Facts


Sales Representatives, Wholesale and Manufacturing Career Video



Sells goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

This career is part of the Marketing cluster Professional Sales pathway.


A person in this career:

  • Contacts regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommends products to customers, based on customers' needs and interests.
  • Answers customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimates or quotes prices, credit or contract terms, warranties, and delivery dates.
  • Consults with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Provides customers with product samples and catalogs.
  • Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Prepares drawings, estimates, and bids that meet specific customer needs.
  • Monitors market conditions, product innovations, and competitors' products, prices, and sales.
  • Performs administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Exposed to hazardous situations involving possible injury such as cuts, bites, stings, and minor burns more than once a month
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Irregular hours
  • Overnight travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Account Executive -- Employed by an organization such as a bank, public relations firm, or advertising agency who is responsible for the business of a specific client.
  • Account Manager -- Serves as the primary business contact for the client and is responsible for client satisfaction, representing their needs and goals within the organization to ensure quality.
  • Outside Sales --
  • Outside Sales Representative --
  • Sales --
  • Sales Consultant --
  • Sales Director --
  • Sales Rep --
  • Sales Representative --
  • Salesman --